Plenary Speakers



Hing Kai Chan, IET Fellow

Professor, University of Nottingham Ningbo China, China


Professor Hing Kai Chan joined the Nottingham University Business School China in September 2014, and is a Professor of Operations Management. Prior to joining the School, he was a Senior Lecturer in the Norwich Business School, University of East Anglia in UK. He worked in the electronic manufacturing industry over 10 years before joining the academia.

Professor Chan has published over 100 peer-reviewed academic articles and (co-)edited several special issues for reputable international journals. His publications appear in Production and Operations ManagementEuropean Journal of Operational Research, various IEEE TransactionsDecision Support SystemsInternational Journal of Production EconomicsInternational Journal of Production Research, among others. He has been the co-editor of Industrial Management & Data Systems (SCI-indexed) since 2014, and is an Associate Editor of Transportation Research Part E: Logistics and Transportation Review (SCI-indexed) since 2018. He was the Associate Editor of theIEEE Transactions on Industrial Electronics (SCI-indexed) from 2009 to 2015, and the Associate Editor of the IEEE Transactions on Industrial Informatics (SCI-indexed) from 2014-2017. Professor Chan also serves as an Editorial Board Member (or similar) in a number of journals such as International Journal of Logistics Research and Applications (SSCI-indexed), Online Information Review (SCI-indexed). 

Professor Chan is a Fellow of the Institution of Engineering and Technology (FIET), and the Higher Education Academy (FHEA). He is also a Senior Member of the Institute of Electrical and Electronics Engineers, a Member of the Chartered Institute of Marketing and the Chartered Institute of Logistics and Transport. Professor Chan is a Chartered Engineer and a Chartered Marketer.




Emmanuel Fragniere

Professor, HES-SO, Switzerland


Dr Emmanuel Fragnière CIA (Certified Internal Auditor), is a professor of Service Design, Innovation and Risk Management at the University of Applied Sciences Western Switzerland (HES-SO Valais). He is also a Lecturer in Enterprise Risk Management at the University of Bath, School of Management . Previously, he was a Commodity Risk Analyst at Cargill (Ocean Transportation) and a Senior Internal Auditor at Banque Cantonale Vaudoise, the fourth largest bank in Switzerland. His research is focused on the development of design and risk management techniques for tourism and sustainability in the era of Digitalization. He has published several papers in academic journals such as Annals of Operations Research, Environmental Modelling and Assessment, European Journal of Operational Research, Interfaces, Management Science as well as Service Science. He is the author (with Sullivan) of the book entitled Risk Management: Safeguarding Company Assets, Fifty-Minute Crisp Series, November 2006 (2015 new edition).